The visual voicemail feature on your iPhone lets you view all of your voicemails without having to dial first. Visual voicemail lists all your voicemail messages so you can choose which ones to listen to now or later and which ones to forward or delete.
Depending on the model and location of your iPhone, you can also read transcripts of your messages using the voicemail to iPhone text feature. You can arrange, delete, and play your voicemail from the menu, but first, you need to know how to set up voicemail on iPhone 12 properly.
This process should work up to the newer iPhone 11 models, although you’ll want to make sure iOS is updated before you start – do it through Settings > General > Software Update, once you update to the latest iOS version you’ll be all set.
If you haven’t already set up voicemail through your carrier, go to our additional tip to get started and make sure you’re all set for a visual voicemail password.
How to Set up Voicemail on iPhone 12
Basically, all phone service providers in North America support voicemail. Apple has a full list of carriers and what they support for your reference, but if you use any major carrier, you’re covered. Here’s how to start the voicemail setup.
Go to the Phone app at the bottom of your iPhone’s home screen and select it. At the bottom of your phone window, you’ll see a VoiceMail icon in the right corner. Select it to open the voicemail.
You should see a blank space on the voicemail screen with a button for Customize Now in the center of the screen. Click that. Now you have a choice: if you’ve used the voicemail service in the past and have logged into it before, you can enter your old password here to automatically access your old voicemails.
If you’ve never used voicemail before, you’ll have to create a password and enter it. When you’re done, select Done.
How to set up a Voicemail Greeting
Your iPhone will now bring up the Greeting screen. If you don’t care about greeting, you can select Default and then Done to skip this step. If you want a custom greeting, select Custom made, then record your greeting and Play it back. When you’re happy with that, select Done. If not, tap custom again and re enter your custom greeting.
Other Apple Services for Voicemail on iPhone12
You can share voicemails with AirDrop, send them to other users, save them as audio notes, save space, and more. Just click the voicemail password you want to save and click Send.
How Does Your Carrier Affect Your Voicemail Settings
You may think your voicemail settings are correct, but sometimes your cell phone may have conflicting settings that can cause problems with voicemail not working on your Android device. To solve these problems, you can ask your carrier for new settings for your voicemail phone app settings.
How iPhone user does this will depend on your carrier and location. You can also use the voicemail service, which allows you to view voicemail messages in a list to listen to, save, or delete using the voicemail app.
This voicemail app can often cost you extra, so if you have been upgraded to an earlier (or updated) version, you may need new settings sent to your device to make it work. The best way to update these settings manually is to visit your carrier’s website for more information or contact your carrier directly.
Many networks allow you to request these settings via a message sent from your own cell phone. Your service provider will then respond with a message containing the new settings, which you can then apply to your device.
Is iPhone Voicemail the Same as Visual Voicemail
With visual voicemail, your phone or computer presents a list of messages with additional information:
- the caller
- ability to listen to, delete, or archive
- from the application in any order. This feature means that you do not need to call your voicemail system to listen to all the messages left in sequence.
The service is not available with a landline home phone.
Visual voicemail also works with the transcription of voicemail to text. A feature that converts an audio message into a text message that will be read rather than listened to.
With your voicemail transcribed into written text, it’s easier for you to access them anywhere. You no longer need audio equipment to retrieve your messages-in fact, you can often just get the transcript via email or as a text message.
One of the benefits of this voicemail is that you can see the caller list. Those around you will not hear unwanted messages addressed to you personally.
Combined with the transcription service, your phone messages don’t have to offer audio at all. Not only will this feature improve your privacy, but it will also help you quickly to check your messages without having to call voicemail, log in and listen to the person you prefer to avoid.
How to Set Up Visual Voicemail Transcription on iPhone 12
Visual Voicemail allows you to read the transcript of a voicemail sent to you. After reading it, you can listen to the voicemail message if you think some information is missing from the transcription. You can also let Apple know if the Voicemail Transcription was helpful to you.
Many people want to know how to enable or disable voicemail transcription, but you can’t do either at this time. Converting voicemail to text on your iPhone is the default feature that works on devices running at least iOS 10. However, if you have an iPhone 6 or earlier, voice mail transcription will not work on your device. However, it does work on the iPhone 6s, iPhone SE and all newer models, including the iPhone 12.
How to Use Visual Voicemail on Your iPhone
- Open the Phone app
- Tap Voicemail at the bottom of the screen.
- Tap the voicemail message you want to read. Tap voicemail on iPhone.
- You will see a paragraph of text above the voice mail play button. This is the transcript of the voicemail
- To listen to voicemail after reading the transcription, tap the Play Button.
The voicemail transcript may not be perfect, but it gives you a general idea of what the person was talking about and whether or not they are telemarketers. After you’ve read the voicemail transcript, you can listen to the voicemail or simply delete it.
I hope my article helped you learn the simple process of how to set up voicemail on your new phone.
While some people like the voicemail transcription feature, I’ve heard from many people who just want to turn the damn thing off. Unfortunately, Apple has not provided a way to disable voicemail transcription on the iPhone.